Is AliExpress Safe to Buy?

Is AliExpress safe? Read the answer here in our blog. For many people, AliExpress has become a fixture in their lives. How could it not, with such a huge selection for amazing prices. However, there are still some things you should be aware of before you place an order.

Is AliExpress Safe – Background Information

Before we explore if AliExpress is safe in more detail, it’s good to know that you shouldn’t view this platform as a kind of webstore, but rather an Ebay or Etsy. AliExpress itself is not offering any products for sale. However, it does offer different seller the opportunity to offer their merchandise. In order to determine if the seller on AliExpress is safe to use your credit card on, you’ll have to judge case by case, because it’s dependant on the seller. As always there are a few bad apples that spoil the batch, and there will always unfortunately be a seller who is not 100% reliable and doesn’t send your package.

AliExpress Safety – Seller Feedback

Thankfully you don’t have to rely on blind faith, you can easily see how reliable a seller is. One of thing that ensures AliExpress safety is the feedback system. Buyers can allocate a maximum of 5 stars to a seller, to indicate how happy they were with their purchase. And additionally, you’ll be able to see how many percent chooses a certain number of stars.  A good thing to keep in mind is that you should also look at the number of buyers that have left feedback, and not only the number of stars. A seller might have a review score of 100%, but if this number is because of only 1 person giving the seller 5 stars, it’s not really indicative of anything, or even if the seller on AliExpress is safe.

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AliExpress Safety – Comments on Products

The next option available on AliExpress for your safety is the comments on the products. As a buyer you can give feedback about the products that you have bought from a seller, so always check out what other buyers have written about the product that you want to buy. You can see the number of people that have left feedback and the number of stars they gave to the product, and so before you judge if it’s safe to use your debit card on AliExpress for that product, scroll through the feedback and see what they are saying. Some buyers place pictures of the product with their feedback, this is a good opportunity to check if the product looks the same in real life as it does on the product page description. Besides this, there is another tool to ensure your AliExpress safety, namely the buyer protection.

Is AliExpress Safe to Buy? The Buyer Protection Explained

The buyer protection is an excellent feature on AliExpress for your safety. After you have placed your order, you’ll automatically receive buyer’s protection for a certain time frame. If you haven’t received your package within 60 days of the stated delivery time, you can request a full refund. Furthermore, you can open a dispute up to 15 days after delivery of your package, if for some reason the product is faulty. This can also be done if the product looks different from the images! This feature provides enough coverage to keep AliExpress safe. But be sure to track of the date – after the buyer protection period has passed, you can’t open up any disputes.

AliExpress – Safe To Use My Credit Card?

AliExpress offers a range of payment methods, and which one the seller accepts is up to them. However, in general you can use your credit card, PayPal, Web Money or Bank Transfer to pay for your products.

AliExpress Safety – Contact The Seller

And lastly, the tool you can use to control your AliExpress safety is the possibility to contact the seller directly. If you are not happy with your product for some reason, you can contact the seller or store directly. Oftentimes the sellers are afraid for negative reviews, so they will most likely refund your money. Be sure to take advantage of this if you are truly unhappy about products. So, all in all, is AliExpress safe to buy? With all the tools and features in place, AliExpress ensures your safety on their platform, so make use of them!


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About the author

Lily Chen is a passionate and experienced online shopper with a deep love for exploring the world of Chinese e-commerce. She's been navigating the ins and outs of platforms like AliExpress for over a decade and has honed her skills in finding the best deals, hidden gems, and innovative shopping strategies.