AliExpress login: “My Account”

There are still quite some people who experience problems with their login to AliExpress. “I only have AliExpress login problems!” is one of the things I hear often when I ask people about their experiences. So, in this article I’ll explain how you can login to AliExpress and explain some of the situations and problems that might arise, like a blocked account for example.

How to Login to Aliexpress

The first step to reaching your AliExpress My Account via login is to go to the home page and find the login button. It is a bit hidden in a dropdown-menu under “Account” on the righthand side of the page. There is a little icon of a man next to the “Account” menu. After hovering over “Account” you will see a menu, and the first two buttons are “Join” and “Sign in”. Because this option is quite hard to find, a lot of people have AliExpress login problems. Klick the button “Sign in” and you will get a pop-up form. Or alternatively, you can also click this link to go to the login page. The next step is, obviously, to fill out the form, which requests your account and password.

Account: Your email address or username goes here
Password: Your password goes here

After filling in your details, you click the button “Sign in”. Now another AliExpress login problem might appear, the site may tell you that your account/username does not exist. Then ask yourself the question, do I already have an account to login to AliExpress? If not, then simply sign yourself up by clicking the “Join” button. If you are sure you do, you can request a password reset.

aliexpress login

Logging in to AliExpress “My Account” via Facebook

If you want to login to AliExpress via Facebook, you don’t have to fill in your username or password. This makes things even simpler! Click on the Facebook icon in the popup or login page at the bottom of the screen, below “Quick access with”. After clicking the icon, AliExpress will automatically connect with Facebook and sign you into AliExpress directly. Now you will have access to AliExpress “My Account” and you will be able to search for and order products. If you still encounter AliExpress login problems, please send us an email through However before you do, check out the final section of this article for one of the most common AliExpress login problems.

Aliexpress login with phone number

Is it possible to login with only a phone number in AliExpress? Not on this moment. The phone number can be used to recover your account. You can read more about this in the next paragraph. 

Aliexpress Apple login

When you have an Apple Id you can sign in with your Apple Id to AliExpress. So you only have to write down your ID and password and you are logged in. 

AliExpress login – Step-by-step

To log in to your account on AliExpress, you can follow these steps:

  1. Go to the AliExpress website: Open your web browser and navigate to the AliExpress website (
  2. Click on the “Sign In” button: On the top right corner of the homepage, you will see a button labeled “Sign In.” Click on it.
  3. Enter your Aliexpress login information: You will be taken to a login page where you will be prompted to enter your email address and password. If you don’t have an account yet, you can click on “Join” to create a new account.
  4. Click on “Sign In”: Once you have entered your login information, click on the “Sign In” button.
  5. Verify your identity: If you have enabled two-factor authentication, you may be prompted to enter a code sent to your email address or phone number to verify your identity.
  6. After you have successfully logged in, you will be taken to your account dashboard where you can view your orders, manage your account settings, and do other actions.

Please note that if you are logging in from a new device or browser, you may be prompted to verify your identity by email or phone to protect your account. Also check your spelling, it could be possible that the website you are visiting is not the official one, be sure to check the web address before entering your personal information.

login aliexpress

Logging in to AliExpress “My Account” – Blocked Account

Trying to login to AliExpress but it doesn’t work, because your account is blocked? Or have you forgotten your password? There are multiple causes of a blocked account. For example, someone might have tried to login to your AliExpress “My Account”. Or maybe you have been trying to login to AliExpress with a slight spelling mistake in your email address or username. Another reason we have heard of is that accounts get blocked when they are accessed from different locations and devices. If you use your laptop at work, your mobile on the train and a tablet at home to login to AliExpress, the site might find it suspicious behaviour.

Fortunately, these AliExpress login problems are quite rare. If they do occur, you can solve the problem by requesting a reset procedure. You’ll receive an email to create a recovery password, and your old login will be blocked. But you’ll be able to login to AliExpress again with your new password. A tip from us: when you are creating your AliExpress account, make sure you also give your mobile phone number. This way you can also recover your account through your mobile phone number. As always, if you’re experiencing AliExpress login problems or have any questions, you can always email us!


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FAQ about Aliexpress login 

How do I log in to AliExpress?
To log in to AliExpress, go to the official website ( and click on “Sign In” in the top right corner. Enter your email address and password, then click “Sign In.”

What should I do if I forget my password?
If you forget your password, click on the “Forgot password?” link on the Aliexpress login screen. Follow the instructions to reset your password via the email associated with your account.

Can I log in using my Facebook or Google account?
Yes, AliExpress provides the option to log in with your Facebook or Google account. Click on the respective button and follow the steps to connect.

Is it safe to log in to AliExpress with my social media accounts?
Yes, logging in with social media accounts on AliExpress is secure. AliExpress implements security measures to ensure user privacy. Make sure to use strong passwords and regularly monitor your accounts.

What should I do if my AliExpress account is locked?
If your account is locked, contact AliExpress customer service. They can assist in resolving the issue and addressing any security concerns.

Can I have multiple AliExpress accounts with the same email address?
No, each AliExpress account must be linked to a unique email address. It is not allowed to have multiple accounts with the same email address.

How can I enhance the security of my AliExpress account?
To improve the security of your account, use strong passwords, enable two-step verification if available, and keep your account information private. Avoid sharing Aliexpress login credentials with others.

What should I do if I notice suspicious activities on my account?
If you observe suspicious activities, such as unauthorized purchases, immediately change your password and contact AliExpress customer service to report the issue.

Can I log in to AliExpress through the mobile app?
Yes, you can log in to AliExpress through the official mobile app. Download the app, open it, and log in with your username and password.

Where can I get additional assistance if I encounter AliExpress login problems?
If you experience login issues, refer to the AliExpress Help section on their website or contact customer service for specific assistance.




About the author

Lily Chen is a passionate and experienced online shopper with a deep love for exploring the world of Chinese e-commerce. She's been navigating the ins and outs of platforms like AliExpress for over a decade and has honed her skills in finding the best deals, hidden gems, and innovative shopping strategies.